COMMON QUESTIONS
Browse our FAQs to get fast and easy answers to your questions. If you can’t find what you’re looking for, feel free to contact us to speak to a friendly expert from our removals Sheffield team.
Home & Office Removals
Preparing for your move…
We advise two weeks, but if we are free, we would not hesitate to accept a job at short notice.
It’s easy! Just give us a call or send us a message to arrange for a free home survey.
No, you can get a quote without a survey. Just provide us with as much information as
possible. We will need information such as the amount and type of items, house type, number of floors, and any unusual access restrictions or requirements.
We will provisionally book your move but it would not stop us booking another job.
However, we will notify you before a job is accepted.
You can pay by BACS, cash or cheque. However, we need clear funds to book you in and complete the job.
We do ask that you pay a non-refundable deposit of 15% of our price once you accept our quote and terms of contract. We’ll collect your deposit over the phone. We ask that you pay your remaining balance in cash at the end of the move. If you wish to pay by cheque, please ensure that it reaches us a week prior so that it has time to clear before your move date. Should you wish to pay your balance with a card reader and not cash, please inform us a few days in advance. There will be a fee for this method.
Yes – we’ve created a printable checklist for moving house which details what you should do and when.
Yes, we can. The best part about getting your packaging from us is that you’ll get a cheaper rate than buying on the high street. Plus, we’ll be able to advise on how many boxes you need for your specific move.
We can carry out a full pack and unpack service, or a breakables-only pack. Or, if you prefer, you can pack by yourself. The choice is yours!
No. You will need to disconnect your washing machine and other appliances before moving day.
For safe handling, drawers in large furniture, such as wardrobes, must be emptied. Drawers in smaller furniture can be left in, but will need to be shrink-wrapped.
We can provisionally book your move, but it would not stop us booking another job.
However, we will notify you before a job is accepted. To secure your moving date, it’s best to book and pay a deposit.
Yes. Our removal team can disassemble furniture where required.
If the van won’t be parking on a private driveway, you may need a parking permit. You will need to check this with your local council as the rules vary. The responsibility lies with you to arrange a permit if it is required. If you need support, our team can advise.
General removal enquiries…
It depends on many factors, including the size of the house, how much stuff you have, access conditions and when you are allowed to move in.
However, on average, it takes:
- 4 hours to move a one bedroom home,
- 6 hours to move a two bedroom home,
- 8 hours to move a three bedroom home,
- 9 hours to move a four bedroom home.
At Hallam Removals, we pride ourselves on our flexible and friendly service. If your house moving date changes at the last minute, just contact us to let us know and we’ll reschedule for you.
We can move commercial office furniture and equipment within 1 – 3 days.
The quote you are provided with is for the time it takes to complete the move without the
waiting time. Standard insurance is included in your quote.
If you ask us to pack for you, we will do an inventory of all your boxes prior to moving. We will also clearly label every box, so there’s no confusion when your items arrive at your new home.
Yes – our professional team is highly skilled at moving all types of furniture, including antiques and more valuable items.
We have padded covers and bags to provide maximum protection for sofas, tables, TVs, chairs, mattresses, pictures and more. We also make sure they are covered with blankets and securely tied down while in transit.
Yes, we are insured. Standard insurance is included with your quote. We can also provide extended insurance and full cover for a small additional fee.
To avoid tricky access conditions, we now only use Luton vans. However, we make
sure a sufficient number of vans are allocated for your removal.
Properties that are within 10 miles have little effect on the time it takes to move house. Therefore, you may be charged the same for moving down the road as someone moving 10 miles away. Safe loading and unloading the vans are the main time-consuming aspects.
We provide complete removal from anywhere (except lofts) in the current house to
anywhere in the new house. We do not require any help with lifting from our customers. Let our professional team take care of that for you.
Unfortunately, we cannot remove items from your loft. However, if you need assistance due to a disability, please get in touch.
- Stolen goods or prohibited items such as drugs and pornographic material
- Potentially dangerous explosive items
- Bulk liquids including oils, fuels and cleaning products
- Perishable items, including refrigerated or frozen food
- Animals
- Anything which is unhygienic or hazardous to health
- Personal items and valuables such as jewellery, watches, money, important paperwork, stamps, etc.
Storage
We offer secure storage facilities in Sheffield, including damp-proof wooden containers. This is suitable for students, homeowners and businesses.
Get in touch with us, and we’ll respond as soon as possible with a quote. We will need to know how much stuff you’re looking to store so we can match you with the right size container. You will be billed on a monthly basis.
Yes. We won’t tie you into a lengthy contract. When you’re ready to move your items out of storage, simply give us a call, and we can arrange your moving-out date.
Yes. If required, we can safely and securely move all your items into storage with one of our removal vans. That means you won’t have to worry about transporting your items or doing any heavy lifting.